QR code payments have revolutionized digital transactions, making them faster, more convenient, and highly secure. However, businesses and individuals often make avoidable mistakes that can lead to failed payments, security risks, or poor customer experience.
In this guide, we’ll discuss the most common mistakes to avoid when using QR codes for payments and how to ensure smooth transactions.
Many businesses rely on static QR codes that remain unchanged and require customers to manually enter the amount.
❌ Increases the chance of errors in payment amounts
❌ Less secure as the same QR code can be misused
❌ Difficult to track individual transactions
✅ Use Dynamic QR Codes like those provided by ZeroGateway, which auto-fills the payment details, ensuring accuracy and security.
Printing or sharing a low-resolution QR code that is difficult to scan.
❌ Customers may struggle to scan the code, leading to payment delays
❌ It reduces trust in the payment system
❌ Poor user experience can drive customers away
✅ Always generate high-resolution QR codes and test them on different devices before sharing.
✅ If printed, ensure the QR code is clear and undamaged.
Placing the QR code in areas where it is hard to see or reach, such as:
❌ Customers may struggle to scan the code quickly
❌ Reduces transaction efficiency, leading to frustration
✅ Place the QR code at eye level and in a well-lit, easily accessible spot.
✅ For online transactions, ensure the QR code is prominent on the website or invoice.
Generating a QR code and using it without testing if it works correctly.
❌ The QR code may be invalid, outdated, or linked to the wrong account
❌ Customers may get error messages or failed transactions
✅ Always test your QR code using multiple devices and payment apps before sharing it.
Using QR codes without considering fraud risks.
❌ Scammers can replace your QR code with a fake one
❌ Unauthorized users may alter the payment destination
✅ Regularly check that your QR code hasn’t been tampered with.
✅ Use a secure, trusted service like ZeroGateway, which generates unique, dynamic QR codes for each transaction.
Assuming that all customers know how to scan and pay using QR codes.
❌ Some customers may be unfamiliar with QR payments
❌ Lack of instructions can slow down the transaction process
✅ Provide clear instructions near the QR code (e.g., "Scan with any UPI app to pay").
✅ Train staff to assist customers who may be new to digital payments.
Not keeping a record of QR payments, leading to discrepancies in accounts.
❌ Harder to track customer payments and reconcile transactions
❌ Difficult to resolve payment disputes
✅ Use a platform like ZeroGateway, which provides real-time tracking of QR payments.
✅ Maintain digital payment logs to cross-check transactions.
QR codes make digital payments fast, easy, and secure, but small mistakes can lead to payment failures and security risks. By avoiding these common errors and following best practices, businesses can ensure seamless transactions and better customer experiences.
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