PRICING OF PRODUCTS
For all stated packages, the contract begins to take effect on the date of service activation for the first term ("Initial Term"), which is one (1) year after the conclusion of the initial seven-day trial period. If the user chooses to extend the contract for the same term, the contract is automatically renewed using the Auto-renewal system at the conclusion of the Initial Term.
After signing the contract by registering on the website, the service charge amount—which comprises the Starter, Startup, Business, and Business Plus packages—must be paid. The user will manually pay for the service according to the monthly or quarterly prepaid plan that they have selected.
The cost of the Internet connection is still the customer's obligation and is not included in the amounts owed to "ZeroGateway."
The customer must agree these terms of use at https://zerogateway.com in order for the SaaS service to be offered. When a "Buy Now" button is clicked during the service order process, the latter is considered to have acknowledged the data protection policy.
The contractual relationship between the company and the customer is governed by these terms and conditions, which the customer accepts without objection.
TERMINATION OF ACCOUNT
In the event of serious misconduct that is not corrected within thirty (30) days of formal notice, "ZeroGateway" and the Customer may terminate the Contract, subject to public order provisions, provided that both parties are notified by registered letter acknowledging receipt of the misconduct or TOS violations.
Serious misconduct may be defined as:
Additionally, the defaulting Party agrees to reimburse the other Party for all substantiated losses incurred as a result of the contract's termination because the defaulting Party failed to fulfill its end of the bargain.
TERMS OF REFUND
We don't usually give refunds for our SAAS service packages, however under certain circumstances, the consumer might receive a partial or whole reimbursement.